Standard Terms and Conditions

Unless otherwise agreed to in writing between The Barcode Network Ltd ("TBN") and you ("Purchaser"), the sale of goods and/or services ("Goods") to you the Purchaser incorporates the following Terms and Conditions:

GENERAL: Unless special terms are explicitly agreed to by our correspondence, these terms shall be deemed to be incorporated as Condition of any order or contract accepted. Orders are only accepted or contracts entered into on the understanding that they are executed at the prices agreed between TBN and the Purchaser while are ruling at the date of despatch.

PAYMENT: Ledger Accounts are opened subject satisfactory credit references and at the discretion of TBN. Payments at net invoice price are due not later than 30 days from date of invoice. Goods are despatched on or before the date of invoice (except in the case of pro-forma transactions) and no responsibility is accepted for delays in transit. If TBN’s payment terms are not adhered to, the right to suspend despatch is reserved. The contract price is subject to adjustment by TBN if, without consent, any changes are made by the Purchaser in specification, or quantities or delivery requirements.

CARRIAGE: Orders are despatched by courier are charged upon the invoice. Purchaser’s own materials, goods for repair etc must be delivered free to our works at senders risk and properly labelled. If not so consigned goods maybe refused.

PACKING: Any packing requirements other than TBN’s standard packaging and commercial containers will be invoiced as an extra charge.

DESPATCH: Every effort will be made to keep despatch dates advised. No liability will be accepted for loss through non-delivery or delay.

NON DELIVERY: Claims for non-delivery must be made within 14 days.

CANCELLATION: TBN cannot accept cancellation of orders for Goods made especially for Purchaser’s requirements. In the cancellation of orders for stock items, TBN reserve the right to require the Purchaser to pay all charges and expenses incurred by TBN in connection with the fulfilment of the order.

RETURN OF GOODS: TBN act as a brokerage and will not hold stock unless previously requested by TBN’s customers. Therefore any goods which have been sourced and supplied in accordance to the Purchaser’s order cannot be returned.

Returns of stock items will not be accepted without a valid RMA number issued by TBN. Damage or discrepancy must be notified to TBN within three days of receipt of goods, or within 24 hours of special transport i.e. pallet deliveries. It is the Purchaser’s responsibly to check the product for proper power up operation within 3 days.

GUARANTEE: TBN warrants that it will pass good title to the products and that if the products are described in TBN material as “New”, “Like New” or “Pre-owned”, they will be in good working when delivered. New items will come with the manufacturer’s standard 12 month warranty. “Like New” or “Pre-owned” will come with TBN standard 90 day warranty. “Used” or “AS-IS” products are supplied without warranty, other than they are the make and model describe by TBN. “Pre-owned” or “Like New” product warranties must be requested within the 90 day period. “New” product warranties must be requested within the specified manufacturer’s warranty time frame.

ALTERATIONS: Refurbished items will have alterations, including customer specific builds. Some of the components may have been in prior use.

TERMS AND AGREEMENT: These terms and conditions constitute the entire agreement between TBN and the Purchaser. Any orders placed by the purchase to TBN shall be deemed to be an acceptance of these terms and conditions.


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"Most suppliers think in straight lines. We don't.
At Barcode Network, we look at things differently."

Toby Prior - Managing Director